Privacy Policy for Spacium
1. Introduction
Welcome to Spacium (“App”), operated by Spacium Ltd. (“Spacium”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, store, disclose, and protect your information in compliance with the General Data Protection Regulation (GDPR) when you use the Spacium mobile application, website, and related services.
By using Spacium, you agree to the collection and use of information in accordance with this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
When you use Spacium, we may collect:
Name
Email address
Mobile phone number
Profile information
Account credentials
Business information you choose to provide
2.2 Information You Provide
To provide AI-powered services, we may collect and process:
Text messages and prompts
Voice recordings and speech inputs
Images uploaded through the application
Documents and files uploaded for analysis
Feedback and support requests
2.3 Automatically Collected Information
We may automatically collect:
Device type and model
Operating system version
Application version
Device identifiers
IP address
Browser information
Usage analytics
Crash reports and diagnostic information
Session logs
2.4 Subscription Information
When you purchase a subscription through Google Play Store or Apple App Store, we may receive:
Subscription status
Purchase verification details
Transaction identifiers
Renewal and cancellation status
We do not collect or store your payment card information.
3. How We Use Your Information
We use the information we collect to:
Provide AI-powered conversational services
Process voice, image, and text-based interactions
Personalize user experiences
Improve application performance and features
Manage user accounts
Verify subscriptions and purchases
Respond to customer support requests
To send updates, notifications, and promotional materials.
Detect fraud, abuse, or security incidents
Comply with legal obligations
4. AI Processing and Automated Technologies
Spacium uses artificial intelligence and machine learning technologies to process user inputs and generate responses.
Information submitted through text, voice, images, or documents may be processed by the AI services hosted by Spacium and its authorized technology partners.
AI-generated outputs are provided for informational and productivity purposes only and may occasionally contain inaccuracies. Users are encouraged to independently verify important information before relying on it.
5. Sharing of Information
We do not sell personal information.
We may share information with:
Service Providers
Authorized third-party providers that help us operate our services, including:
Cloud hosting providers
Analytics providers
Customer support systems
Communication platforms
AI processing services
Legal Requirements
We may disclose information when required to:
Comply with applicable laws
Respond to lawful requests from authorities
Protect our rights, users, or business operations
Investigate fraud or security concerns
Business Transfers
If Spacium is involved in a merger, acquisition, restructuring, or asset sale, user information may be transferred as part of that transaction.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect user information, including:
Secure HTTPS/TLS encryption
Access controls
Authentication mechanisms
Security monitoring
Secure cloud infrastructure
While we strive to protect your information, no method of transmission or storage can be guaranteed to be completely secure.
7. Data Retention
We retain information only as long as necessary to:
Provide services
Maintain user accounts
Meet legal and regulatory obligations
Resolve disputes
Enforce agreements
User content may be retained for service continuity, analytics, security monitoring, and system improvement purposes unless deletion is requested.
8. User Rights
Subject to applicable laws, users may have the right to:
Access personal information
Correct inaccurate information
Request deletion of information
Restrict processing
Object to certain processing activities
Request a copy of their data
Withdraw consent where applicable
Requests may be submitted using the contact information provided below.
9. Account Deletion
Users may request account deletion through:
The account settings within the application
Emailing our support team at contact@spacium.app
Upon verification of the request:
User accounts will be deleted within 2 days.
Certain information may be retained where required by law, security obligations, fraud prevention, or legitimate business purposes.
10. Children’s Privacy
Spacium is not directed toward children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove it.
11. International Data Transfers
Your information may be stored or processed in countries other than your country of residence.
By using Spacium, you acknowledge that your information may be transferred to and processed in locations where data protection laws may differ from those in your jurisdiction.
We take reasonable measures to ensure appropriate safeguards are maintained for such transfers.
12. Third-Party Services
Spacium may integrate with third-party services, including but not limited to:
Google Play Services
Google Play Billing
Apple App Store Services
Microsoft Azure Services
Analytics Services
Customer Relationship Management Platforms
Customer Support Platforms
These providers may process information in accordance with their own privacy policies.
13. Cookies and Similar Technologies
Where applicable, we may use cookies, SDKs, pixels, and similar technologies to:
Improve performance
Analyze usage
Maintain security
Personalize experiences
Users may manage certain tracking preferences through device settings.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted within the application and/or on our website with an updated effective date.
Continued use of Spacium after changes become effective constitutes acceptance of the revised Privacy Policy.
15. Contact Us If you have questions regarding this Privacy Policy or your personal information, please reach out to us at contact@spacium.app.
16. Consent By downloading, accessing, or using Spacium, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of information as described herein.