1. Introduction

Welcome to Spacium (“App”), operated by Spacium Ltd. (“Spacium”, “we”, “our”, or
“us”).
This Privacy Policy explains how we collect, use, store, disclose, and protect your
information in compliance with the General Data Protection Regulation (GDPR) when
you use the Spacium mobile application, website, and related services.
By using Spacium, you agree to the collection and use of information in accordance with
this Privacy Policy.

2.Information We Collect

2.1 Information We Collect

When you use Spacium, we may collect:

• Name
• Email address
• Mobile phone number
• Profile information
• Mobile phone number
• Account credentials
• Business information you choose to provide

2.2 Content Submitted by Users

To provide AI-powered services, we may collect and process:

• Text messages and prompts
• Voice recordings and speech inputs
• Images uploaded through the application
• Documents and files uploaded for analysis
• Feedback and support requests

2.3 Automatically Collected Information

We may automatically collect:

• Device type and model
• Operating system version
• Application version
• Device identifiers
• IP address
• Browser information
• Usage analytics
• Crash reports and diagnostic information
• Session logs

2.4 Subscription Information

When you purchase a subscription through Google Play Store or Apple App Store, we
may receive:

• Subscription status
• Purchase verification details
• Transaction identifiers
• Renewal and cancellation status

We do not collect or store your payment card information.

3. How We Use Your Information

We use the information we collect to:

• Provide AI-powered conversational services
• Process voice, image, and text-based interactions
• Personalize user experiences
• Improve application performance and features
• Manage user accounts
• Verify subscriptions and purchases
• Respond to customer support requests
• Send updates, notifications, and promotional materials
• Detect fraud, abuse, or security incidents
• Comply with legal obligations

4. AI Processing and Automated Technologies

Spacium uses artificial intelligence and machine learning technologies to process user
inputs and generate responses.

Information submitted through text, voice, images, or documents may be processed by
the AI services hosted by Spacium and its authorized technology partners.

AI-generated outputs are provided for informational and productivity purposes only and
may occasionally contain inaccuracies. Users are encouraged to independently verify
important information before relying on it.

5. Sharing of Information

We do not sell personal information.
We may share information with:

Service Providers

• Authorized third-party providers that help us operate our services, including:
• Cloud hosting providers
• Analytics providers
• Customer support systems
• Communication platforms
• AI processing services

Legal Requirements

• We may disclose information when required to:
• Comply with applicable laws
• Respond to lawful requests from authorities
• Protect our rights, users, or business operations
• Investigate fraud or security concerns

Business Transfers

If Spacium is involved in a merger, acquisition, restructuring, or asset sale, user
information may be transferred as part of that transaction.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to
protect user information, including:

• Secure HTTPS/TLS encryption
• Access controls
• Authentication mechanisms
• Security monitoring
• Secure cloud infrastructure

While we strive to protect your information, no method of transmission or storage can be
guaranteed to be completely secure.

7. Data Retention

We retain information only as long as necessary to:

• Provide services
• Maintain user accounts
• Meet legal and regulatory obligations
• Resolve disputes
• Enforce agreements

User content may be retained for service continuity, analytics, security monitoring, and
system improvement purposes unless deletion is requested.

8. User Rights

Subject to applicable laws, users may have the right to:

• Access personal information
• Correct inaccurate information
• Request deletion of information
• Restrict processing
• Object to certain processing activities
• Request a copy of their data
• Withdraw consent where applicable

9. Account Deletion

Users may request account deletion through:

• The account settings within the application
• Emailing our support team at contact@spacium.app

Upon verification of the request:

• User accounts will be deleted with in 2 days.
• Certain information may be retained where required by law, security obligations, fraud prevention, or legitimate business purposes.

10. Children’s Privacy

Spacium is not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If we become aware
that information has been collected from a child without appropriate consent, we will
take reasonable steps to remove it.

11. International Data Transfers

Your information may be stored or processed in countries other than your country of
residence.

By using Spacium, you acknowledge that your information may be transferred to and
processed in locations where data protection laws may differ from those in your
jurisdiction.

We take reasonable measures to ensure appropriate safeguards are maintained for
such transfers.

12. Third-Party Services

Spacium may integrate with third-party services, including but not limited to:

• Google Play Services
• Google Play Billing
• Apple App Store Services
• Microsoft Azure Services
• Analytics Services
• Customer Relationship Management Platforms
• Customer Support Platforms

13. Cookies and Similar Technologies

Where applicable, we may use cookies, SDKs, pixels, and similar technologies to:

• Improve performance
• Analyze usage
• Maintain security
• Personalize experiences

Users may manage certain tracking preferences through device settings.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted within the application and/or on our website with an updated
effective date.

Continued use of Spacium after changes become effective constitutes acceptance of
the revised Privacy Policy.

15. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please
reach out to us at contact@spacium.app.

16. Consent

By downloading, accessing, or using Spacium, you acknowledge that you have read
and understood this Privacy Policy and agree to the collection, use, and disclosure of
information as described herein.